
Well. . .with the official release of the iPhone 3GS and after a good bit of personal deliberation, I have chosen to go back to AT&T. Not entirely thrilled over THE COST, but the weight of some professional efforts and convenience stacked up against the competition. All things considered, my experience with Sprint has been pleasant and I will miss them for their service and fair pricing. For this round, here are a few things that I'd like to share about the experience. . .'cause sharing is caring.
MobileMe (formerly .Mac)
So, what were some key turning points? Nowadays I try to keep track of umpteen calendars day to day, so synchronizing was pretty big. Even though I had wireless sync options with Windows Mobile, I found I was not re-sync-ing regularly. Since I already had a MobileMe account, which syncs all my calendars and contacts auto-magically (when connected to the net), I found myself carrying the iPod Touch. During business hours, I was walking around like Dilbert's Techno Bill. Eeeesh. Now I'm back to just one piece of personal electronics to schlep around. Again, the convenience was HUGE. Once I got the iPhone, I configured the MobileMe account info. Before I knew it, all my contacts and calendars were there. All the numbers in my dial history and text message threads were updated with names. This was
VERY CONVENIENT.
VPN
Virtual private networks (VPN) are used to establish a secure connection to business/corporate/private networks. It was nice that Apple provided this functionality as part of the iPhone operating system. With very little effort, I was able to configure the iPhone to connect to a VPN. After downloading a few FREE apps from the App Store, I was able to remote-desktop to a machine. It's not something I'd do all that regularly on a small screen without a real keyboard, but it was nice to know that in a pinch I could log onto a server and troubleshoot. The geek in me says it's impressive to see.
Battery Life
It's not a big surprise that, similar to my previous phone, the battery life isn't fantastic. So far, it looks like the guy reduces to less than a 1/4 power by late afternoon. I'm thinking that any phone that offers Bluetooth and wi-fi is not going to last a full day. Remember, there aren't any options to change out the battery to something with more capacity either. I haven't had the phone for more than a week, so we'll have to see how well it holds up before I end up exercising any techniques for power conservation.
E-Mail -> Text Messaging
If you don't already know, most cellular carriers provide your phone with an e-mail address where you can receive e-mail as text messages. Some people use this as a workaround to international text messaging charges. Unfortunately, during my phone transition, I lost this functionality (at least initially). I have some computers set up to send messages to my phone, so losing this functionality became problematic. Once I discovered this wasn't working correctly, I initiated some calls to AT&T support. The short story goes like this. . .I spent a cumulative 4+ hours on the phone and in the store to try to resolve the issue, and no one could help me resolve the problem. It appears that the concept of sending an e-mail to a phone was new to all the support staff. Thankfully, it looks like it's working now. Per the guy at the store, he thought it might work after a few days, after allowing time for my phone number to port over to AT&T completely from Sprint. Perhaps that was the case here?
Anyway, here's a list of e-mail domains you can try for your carrier. Just put your 10-digit phone number in front of that @ sign.
ALLTEL - @message.alltel.com
AT&T - @txt.att.net
Sprint - @messaging.sprintpcs.com
T-Mobile - @tmomail.net
Verizon Wireless - @vtext.com
Virgin Mobile - @vmobl.com
So far the iPhone experience has been good. The screen is sharp and the 3G data service (HSDPA) works well when it's available. Having already owned an iPod Touch helped the transition too. From what we hear, MMS and tethering are supposed to be formally offered by the end of the summer. I'll miss the keyboard and multi-tasking that I had on my previous Windows Mobile phone. I took a close look at the Palm Pre but couldn't live without some specific functionality right out of the box. I see its potential, and I'm really interested to watch how it matures.